Question 1

Plans, Pricing, and What You Get With Each Tier

Accepted Answer

Plans, Pricing, and What’s Included

Bright Haven offers simple options so you can choose the reading experience that fits your life right now. Below you will find what each plan includes, how billing works, and why some titles may show as “not included” depending on your access level.

Current Plan Options

Bright Haven offers three ways to join:

Free

A no-expiration option that includes:

Bright Haven Community access
Library browsing and filtering tools
Access to a curated selection of titles (a smaller portion of the full library)

Monthly

A paid subscription billed monthly that includes:

Full reading and listening access to the Bright Haven library included in your plan
Bright Haven Community access
Advanced discovery tools and filters

Annual

A paid subscription billed yearly that includes:

Full reading and listening access to the Bright Haven library included in your plan
Bright Haven Community access
Advanced discovery tools and filters

You can view the most up-to-date pricing and plan details here:
https://brighthavenbooks.com/pages/plans

How the Free Trial Works

If a free trial is available at the time you subscribe, it will be listed on the Plans page and during checkout.

Key points:

Trials begin immediately when you sign up.
When the trial ends, your paid plan begins automatically unless you cancel before the end of the trial.
If no trial is offered, you will see that clearly during checkout.

To co

Question 2

Reader App Power Tools: Search, “More Info,” Table of Contents, Book Search, Notes and Highlights

Accepted Answer

Bright Haven Reader Power Tools (Search, More Info, TOC, Notes, and Highlights)

Once you are comfortable in the Bright Haven Reader, these tools will help you read faster, find what you need, and make your books feel more personal: search, More Info, table of contents, in-book navigation, and notes/highlights.

Search Within the Reader (Find Titles Fast)

If your Bookshelf is growing, search is the quickest way to locate a book.

Use Reader Search for:

book titles
author names
series names
keywords you remember

Tips for better results

Use fewer words (short title fragments work best)
Try the author last name if a title does not appear
Confirm you are signed in with the same email you used to subscribe

“More Info” (Ratings, Themes, and Book Details)

Most books include a More Info section that can display:

content notes (where available)
sensitive themes (where available)
basic publication and format details

Spoiler note: Some theme information can reveal story direction. If you prefer to avoid spoilers, use filters first, then open More Info only when needed.

Table of Contents (TOC) and Chapter Navigation

For eBooks and audiobooks, the Table of Contents helps you move quickly through the book.

Common TOC uses:

jump to a specific chapter
resume where you left off
re-read a favorite scene
skip to the next section in an audiobook

In-Book Search (Find a Scene or Quote)

Question 3

Two Logins Explained (Account vs Community vs Reader) and How to Avoid Sign-In Mixups

Accepted Answer

Two Logins Explained (Account, Community, and Reader)

Bright Haven currently uses three tools to deliver the full experience: your subscription account, the Bright Haven Community, and the Bright Haven Reader (reading and listening).

We know this is not ideal. Single Sign-On (one login across everything) is planned, and the long-term goal is to bring the experience together into one seamless Bright Haven app. Until then, this guide will help you set things up once and avoid sign-in headaches.

The 3 Bright Haven Tools (and What Each One Does)

1) Bright Haven Account (Billing + Settings)

This is where you manage your subscription, update payment details, and review account settings.

Account login: https://brighthavenbooks.com/account

2) Bright Haven Community (Discussion + Events)

This is where readers and authors connect through posts, discussions, announcements, book clubs, and events.

Community: https://brighthavenbooks.com/pages/community

3) Bright Haven Reader (Reading + Listening)

This is the app experience for eBooks and audiobooks.

Why You May Be Asked to Create Two Logins

When you register for any Bright Haven subscription, you may receive two separate emails:

Email 1: Bright Haven account password

This email asks you to create the password for your Bright Haven account.
Use this login to manage billing, subscription settings, and account details.

Email 2: Bright Haven Reader password

This email asks y

Question 4

Community Safety and Contact: Reporting, DMs, and Getting Help

Accepted Answer

Community Safety and Contact (Reporting, Messages, and Getting Help)

Bright Haven is committed to keeping the Community welcoming, respectful, and safe. This page explains how to report issues, what to expect when you do, and the best way to contact our team.

Community: https://brighthavenbooks.com/pages/community

Our Goal: A Safe, Uplifting Space

The Bright Haven Community exists to help readers and authors connect around clean, closed-door romance. We moderate with that mission in mind and take reports seriously.

If something feels off, please report it. You are helping protect the experience for everyone.

How to Report Inappropriate Activity

If you see content or behavior that violates community expectations, you can report it directly inside the Community.

What to report

Examples include:

harassment or bullying
hateful or discriminatory language
spam or scams
inappropriate or explicit content
repeated disruptive behavior

What happens after you report

Once a report is submitted:

our team reviews the report
we may remove content, issue warnings, or take account action depending on severity
we work to resolve issues as quickly and fairly as possible

Tip: If you can include a screenshot and the name of the Space or post, that helps us respond faster.

Direct Messages Are Disabled

To protect privacy and keep the community experience safe, Bright Haven currently has direct messages turned off.

If you need to

Question 5

“Is Bright Haven Really Clean Romance?” What That Means and Why It Isn’t Censorship

Accepted Answer

“Is Bright Haven Really Clean Romance?” (And Why This Isn’t Censorship)

Bright Haven exists for readers who want clean, closed-door romance without having to sift through content they would rather avoid. We curate our library and provide clear filters so you can choose stories that match your values and comfort level.

This page answers two common questions:

Are all Bright Haven books clean romances?
Isn’t that censorship?

Yes, Bright Haven Is Built Around Clean, Closed-Door Romance

Bright Haven focuses on romance stories that are:

clean
uplifting
closed-door (no explicit sexual content on the page)

That does not mean every book feels the same. Romance intensity, themes, and tone can still vary widely. Some stories are light and funny. Others are emotional and deep. That is why Bright Haven also includes ratings and filters to help you find the right fit.

If you want a quick way to narrow books, start with the Library: https://brighthavenbooks.com/collections/all

What “Clean” Means on Bright Haven

Clean romance typically means:

no explicit sexual content
no graphic profanity
no gratuitous violence

However, “clean” does not always mean “shallow” or “easy.” Many clean stories still explore real-life experiences and meaningful themes. Bright Haven’s filters help you choose what you are comfortable with, especially around sensitive topics.

To learn more about filters and ratings: (Your Knowledge Base) **Understand

Question 6

For Authors and Publishers: How to Submit (and Why We’re Closed Right Now)

Accepted Answer

For Authors and Publishers (Submissions and How to Be Considered)

Thank you for your interest in Bright Haven. We love partnering with authors and publishers who create clean, closed-door romance and who want to reach readers looking for uplifting stories.

This page explains the current submission status and what to do if you want to be considered for the Bright Haven library.

Are You Currently Accepting Submissions?

Bright Haven is not accepting new title submissions at this time.

We are actively building the platform and expanding the catalog in phases. When submissions reopen, we will announce it through our website and the Bright Haven Community.

Community: https://brighthavenbooks.com/pages/community

How Can I Be Considered in the Future?

Even while submissions are closed, we are collecting interest so we can prioritize future outreach.

Step 1: Complete the interest form

If you are an author or publisher who would like to be considered, please fill out the Bright Haven questionnaire when available. This helps us understand:

your catalog and genre fit
the clean romance level and themes you write
available formats (eBook, audiobook)
your timeline and publishing goals

If you do not see the form link on the site, you can request it through the chatbot.

Support and FAQ hub: https://brighthavenbooks.com/pages/about-us

What Bright Haven Looks For

Bright Haven is built for readers seeking:

Frequently Read Articles

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